Creating a successful Homestay
business. The standards expected by today’s visitor demand that you invest considerable time and
thought into how you can ensure the experience is a positive one for both you and your guests. Enquire about listing Register now
Aim to achieve the highest quality you can and ask yourself whether you would be happy paying the suggested amount as a Homestay guest in your home.
Plan in advance and be clear about what you want from Homestay; and be realistic about your limitations. Think about how many guests you would be comfortable taking; what type of breakfast you can realistically offer, and whether you can meet and maintain the strict criteria for cleanliness.
We receive very few complaints from Homestay guests; but those we do receive are almost exclusively in relation to poor quality and cleanliness standards.
Customer service is also very important in any business, but in tourism it directly impacts on the visitor’s experience and their impression of the Isle of Man. They will appreciate it if you smile, make eye contact, are friendly and helpful and keen to ensure they have everything they need. Try to step
outside your home and look at it through the eyes of a guest and consider what you can do to enhance it prior to your guests’ arrival.
High standards of cleanliness
Quality fixtures and fittings
Practical and comfortable
Excellent presentation
In addition flexibility is important, with many guests travelling to the island for short breaks, hosts that appreciate this and offer flexibility are more likely to see increased business.
Enquire about listing Register now
